E-Commerce Solution | Contact ZimmerWorks | 24/7 Tech. Support   
      

          Welcome!

Thank you for choosing ZimmerWorks!  Your domain web account has successfully been established. Feel free, at any time, to contact Austin Zimmer with questions related to your account.  Austin can be reached at Austin@ZimmerWorks.com or by calling 301-365-8286.

ZimmerWorks technical support representatives are on call 24 hours a day, seven days a week!

Toll free number: 1-866-245-5154
E-mail: mail@24hourwebhostingsupport.com
URL: http://www.24hourwebhostingsupport.com

ZimmerWorks DNS information (for your records).  ZimmerWorks has taken care or your domain registration with VeriSign and will keep your account up-to-date (at no additional charge).

NS1.VMSOL.COM 216.251.45.36

NS2.VMSOL.COM 216.251.46.36

This page contains basic setup instructions and details on the features of your web hosting package. Topics covered in this email include:

Accessing your WebsiteOS (your web control panel)

EasyMail E-mail Setup

FTP instructions and uploading using Microsoft FrontPage

Previewing your Site

WebsiteOS [YOUR WEBSITE CONTROL PANEL]

Each account comes with access to a web based control panel. This utility allows you to manage your account through your web browser. Your control panel is accessible at: http://www.vmsol.com

Use the following information to log in:  

Domain: yourdomain.com

Root Password: (assigned by ZimmerWorks -- contact Austin Zimmer for details)

Once logged into the WebsiteOS, you will find many powerful tools to use for your domain name and hosting account. Each function of the WebsiteOS comes with its own detailed Help menu. You can access help by clicking on the "?" located on the top right corner of each function.

EasyMail EMAIL SETUP

Your email accounts are managed through the WebsiteOS.  To create your new email accounts, you first need to log in to the WebsiteOS with the login information for the domain. Then click on “Email” and then "EasyMail Setup." This function allows you to create, delete, forward and change the passwords of EasyMail accounts.

To configure your email program (i.e. MS Outlook, Netscape Communicator, Eudora) to receive your email, use the following information, substituting your domain name for "yourname.com":

POP (incoming) Server: mail.yourname.com

SMTP (outgoing) Server: mail.yourname.com

Username or Login: user.yourname.com

Password: password you chose in EasyMail Setup

Please don't have the "Leave Mail on the Server" box checked on. If you are using Microsoft Outlook, click on Tools, Accounts and then Properties. There you will see the Advanced section where you can see if you have the option to "Leave Mail on the Server" checked.  If you decide to "leave mail on server", please select "remove mail after 7 days" AND "remove mail from server when deleted."
 

To check your mail online, use our WEB BASED e-mail client by clicking on the "webmail login" at: http://www.vmsol.com
 

Using your email address and password, you may check your mail anywhere in the world.
 

FTP INSTRUCTIONS / UPLOADING YOUR SITE
 

Your home page must be called one of the following:

index.htm, index.html, index.shtml, index.phtml or index.php.

Any files (other than CGI scripts) that are to be viewed by the public should be placed in your "public" directory (or a subdirectory of "public"). If you place files in a directory other than "public," only you will have access to them. CGI scripts must be placed in your "cgi-bin" directory.

If you are using Microsoft FrontPage to design and publish your website, it is essential that you notify ZimmerWorks.  ZimmerWorks will install and maintain your FrontPage server extensions at no additional charge!  Please provide ZimmerWorks with a desired FrontPage password (no charge to modify password).

Publishing your FrontPage Website to the server:
 

Once you've finished editing and saving your website, go to FILE and PUBLISH. The address you want to publish to is your domain in the form of yourname.com.

You will be asked for a username and password. The username is your domain, and the password is the one you set for FrontPage. You have now uploaded your website!

Please note that you can not upload MS FrontPage sites with a regular FTP client. To upload a FrontPage website you must use the FrontPage client (see above). You will not be able to publish your website from FrontPage until DNS propagation is complete. This process typically takes 24 - 48 hours from the time you register your domain (see above).
 

To upload your files with FTP you will require FTP software. You can download your own FTP client by clicking on Webmaster Tools and choosing FTP Applications. We suggest CuteFTP or WS_FTP LE.

Here is the information you will require to configure yourFTP client, substituting your domain name for "yourname.com":
 

Host Name / Address: yourdomainname.com
Directory: [leave this field blank]

User Name: yourname.com

Password: yourpassword (root password; contact ZimmerWorks directly)

Once connected, you will see the following directories:

cgi-bin

logs

private

public

Double click the public directory to open it, and upload your files to this folder (all files must be placed in the public folder).

PREVIEWING YOUR SITE

If you are transferring a domain to our servers and wish to upload and preview your site before DNS propagation, our new Preview feature allows you to do so.  

To upload your site before the DNS propagates, follow the FTP instructions above, but configure your FTP client using the following information, substituting your domain name for "yourname.com":  

Host Name / Address: yourdomainname.com
User Name: yourname.com
Password: yourpassword  

Once everything is uploaded in the public directory, you can preview your site by visiting the following site, substituting your domain name for "yourname.com":

http://www.previewmysite.com/yourname.com  

If you are using FrontPage, you can preview your site by uploading
the website to the following address, and sing the same address to preview your website. Substitute your domain name for "yourname.com":  

http://yourname.com.previewmysite.com  

Links using absolute URLs will not work, because DNS has not propagated. For example:

This link will not work.  

<a href="http://yourname.com/images/yourimage.gif">

Relative URLs, however, will work properly. For example:

This link will work.

<a href="images/yourimage.gif">  

Thanks again for choosing ZimmerWorks!

Best,
Austin Zimmer

Web site: http://www.ZimmerWorks.com 
Email: Austin@ZimmerWorks.com 
ZimmerWorks office: 301-365-8286
ZimmerWorks fax: 202-478-2880